1. How do you choose my domain status?
If you already have booked a domain, you can consider it as 'you have a domain'. If you still don't have got a domain, we will book an available domain related to your business name by choosing the paid add-on service in product options. We will send you a list of available domains to choose from before we book one.
2. Which domain and hosting I get with pre-built website?
You will get WordPress website hosting’s professional plan and normal domains like .com, .net, .co, .which are coming under booking price of 50 AED, or .ae domains coming under 150 AED. For other domain extensions, you need to check their availability with us before placing the order. High-priced premium domains will only be booked with additional payment.
3. What is your project duration? Can you make my website in 24 hours?
It is the time required to make your customized website online from the time of placing the order and making the payment. On choosing paid add-on services, you can even get your website done within 24 hours!
4. What type of website content writing that you offer?
In Generic Website Content Writing (FREE), we will make general content writing based on your business activity. Or you can provide your own content/images to replace the dummy text content if you think the generic content made by us is not the best fit. The content length shall be more or less the same as the existing one. If you want professional text content writing by our professionals & Engineers, select our paid add-on service 'Fresh, 100% Original & Unique Website Content with On-Page SEO' that will give your site a rocket jump in Google search results. Google loves unique and plagiarism-free text content and we ensure it by using premium plagiarism checking tools. In both cases, we will request basic information about your services or you can chare your brochure/leaflets/pre-qualification. 'On-page SEO' means Search Engine Optimization of the website, images, and codes to help the website index in Google. If you need Advanced SEO services, please contact us for separate package.
5. Do I have to send you my company logo?
Yes, you have to send us a clear jpg/png/pdf file of your business logo through email. If you have not got one, order our logo design service as well.
6. When I need to send you my logo, domain details and images/text content?
After placing the order and making the payment, we will start processing your order. You need to send your logo, domain login credentials (if you have a domain), available images, and texts/brochures (if you have one) within the next 3 to 4 hours.
7. Where shall I send my details like logo, domain details and images/text content?
You will receive an order confirmation email in your inbox after placing an order. You may reply to the email and attach those files like images or pdf files.
8. How can you sell a website at this low price in Dubai?
All our processes are online and it reduces overhead, time frame, manpower, and web development expenses and so we can provide cheap website design in Dubai. We are an affordable web design company in UAE.
9. Can I get full access of my website?
Yes. On your request, we can email you all the credentials of the hosting control panel (C-panel), domain login info, and your WordPress website admin details like username and password after setting up your website. Now you can update the website content and images! 100 % ownership guaranteed.
10. What is included in the 6-months free website maintenance?
For the first 6 months from the website launch, we will take care of your website from any errors or attacks. We will take the site back to its original within 48 hours even if anything goes wrong. Monthly one-time content updates (text/image replacement) that do not exceed 30 minutes will be done freely during the maintenance period. . Maintenance/support requests shall be submitted through the ''Helpdesk' menu under 'About' in the top menu and will be attended in 48 hours.
11. Can you setup the website on my hosting server?
Yes, we can set up the website on your hosting server as well after the purchase of a ready-made website. We need your web hosting cPanel to set up the website on your server. Your hosting space shall be a minimum 500 MB with a database creation facility.
12. Will you provide SEO (Search Engine Optimization) on my website design?
We will provide basic SEO (meta tag and meta description of your site) for free. If you need advanced On-Page SEO, please choose our paid add-on service on each website package to get the best possible ranking in Google Search Results.
13. Will you provide support for website, domain and hosting or offer free website maintenance?
Yes, we will provide free support (Free website maintenance) for all of the web design projects during the free maintenance term specified with each website package. Our customer-friendly support team is available in Dubai to solve your query through the ''Helpdesk' menu under 'About' in the top menu and will be attended in 48 hours.
14. How many revisions/review you offer during the website design process?
We have included the number of revisions applicable for each website design product/package on the relevant pages of the website product. The buyer has to finish the review ASAP, if not so it will affect delivery time. Client's review time available for Superfast delivery: 3 Hrs. Urgent delivery: 6 Hrs. Normal delivery: 8 Hrs.
15. What if I have my own domain and hosting?
You are welcome. You should be able to provide us with the login details of both. Also, your hosting should be compatible with dynamic website hosting with a minimum storage space of 500 MB with a database creation facility using C-panel.
16. What type of email you offer? How can I access the emails?
We offer IMAP emails that you can access in mobile and desktop. IMAP allows you to access your email wherever you are, from any device. When you read an email message using IMAP, you aren't actually downloading or storing it on your computer; instead, you're reading it from the email service. You can access the email through webmail (we will give the login URL) and if you have Outlook on your mobile/desktop you can configure it there.
17. How do I renew my domain/web hosting?
If we booked the domain and web hosting provided by us, we will send you a reminder/invoice to renew the services before the expiry of the one-year term. The normal term of domain and hosting is one year. In the first year, website hosting is free. With some packages, the domain is also free for the first year. Renewal fees are mentioned in the relevant product pages. It is not mandatory that you shall renew the domain or hosting.
18. What happens after placing the order?
After placing the order make sure the payment is done. We will contact you as soon as possible to get the required information for processing the order. Alternatively, you can send an email attaching all the necessary information (logo/images, etc.) as a reply to the order confirmation email that you would receive. We will customize the website and upload the files into your domain for your review. Within the number of revisions/reviews allowed for each package, we will finish the website and launch it online. We will finish the process within the stated project duration.
19. Will you store my card details for future payments?
No. We will not store any of your card data. All future payments such as the renewal fees shall be made by you manually upon receiving the invoice at appropriate times. You can either make the payment for renewals or cancel the services at any time.
20. How can I get more information on the low cost web design services in Dubai?
Read 'How it Works' on the top main menu for more information.
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